Terms and Conditions

Effective Date: 22 March, 2026

Welcome to Pragmack Trade Solutions Pvt Ltd. These Terms and Conditions (“Terms”) govern your access to and use of our website https://pragmack.in/ (the “Site”), including all services, inquiries, and product-related interactions.

By using this Site, you agree to comply with these Terms. If you do not agree, you should not use this Site.

1. Use of the Website

You agree to use this Site only for lawful business purposes. You must not:

  • Use the Site in a way that may damage or disrupt its functionality
  • Attempt unauthorized access to any part of the website or server
  • Misuse of inquiry forms or submission of false information

2. Intellectual Property

All content on this website, including text, images, logos, product data, and design, is the property of Pragmack Trade Solutions Pvt Ltd and is protected under applicable intellectual property laws.

You may not copy, reproduce, or use any content without written permission.

3. Product Information

We deal in products such as Agro Products, Oil Seeds, Spices, and Dehydrated Powders.

While we try to ensure accuracy, we do not guarantee:

  • Exact product specifications
  • Availability at all times
  • Pricing consistency (especially for bulk/export orders)

All product details are subject to change without prior notice.

4. Orders & Business Transactions

  • All orders placed through the Site are treated as inquiries or business requests, not direct purchases
  • Final pricing, quantity, and terms are confirmed through direct communication
  • We reserve the right to accept or reject any order or inquiry

5. Payments

  • Payment terms will be shared separately during order confirmation
  • We may accept bank transfer, online payment, or other agreed methods
  • Orders will only be processed after payment confirmation (if applicable)

6. Shipping & Delivery

  • Delivery timelines depend on product availability, order size, and location
  • We are not responsible for delays caused by logistics partners, customs, or external factors
  • Risk transfer (if applicable) will be defined during order confirmation

7. Returns & Refunds

Returns and refunds are subject to mutual agreement and product type.

Please refer to our Return & Refund Policy for detailed terms.

8. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we handle your personal data.

9. Limitation of Liability

We are not liable for:

  • Any indirect or consequential losses
  • Business losses due to delays or product availability
  • Website downtime or technical issues

Our maximum liability, if any, will be limited to the transaction value involved.

10. Indemnification

You agree to indemnify and hold harmless Pragmack Trade Solutions Pvt Ltd from any claims, damages, or losses arising from:

  • Misuse of the Site
  • Violation of these Terms
  • Providing incorrect information

11. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their content or policies.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Site means you accept the updated Terms.

13. Governing Law

These Terms shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Pune, Maharashtra.

14. Contact Information

Pragmack Trade Solutions Pvt Ltd
Address: 409, 4th Floor, Jay Ganesh Vision, Beside Subhshree Residency, Akurdi, Pimpri-Chinchwad, Pune – 411035
Phone: +91 738 715 5616
Email: info@pragmack.in
Website: https://pragmack.in/